According to a new market research report “Bot Services Market, By Service (Framework ,Platform), Deployment Channel (Websites, Contact Center and Customer Service, Social Media and Mobile Applications), Mode (Audio, Video, Text &Rich Media) Product Type, Vertical – Global Forecast to 2027” published by MarketDigits (www.marketdigits.com), the total market is expected to reach $XX billion by 2027, at a CAGR of 32.9% during the forecast period from 2021 to 2027.
This report covers a sub-market in this field – the Bot Services Market by service in detail, segmenting the market as framework and platform. Deployment channel further sub segmented into websites, contact center and customer service, social media and mobile applications. The scope of the report covers market for bot service by mode which includes audio, video, text and rich media. Product Type segment is classified as voice assistant, chat bots and others. It provides in-sights on vertical that segregates into BFSI, retail and eCommerce, healthcare, media and entertainment, telecom, government, education, travel and hospitality, real estate and others (utilities, recruitment portals and automotive). Lastly, the Bot Services Market is segmented by geography across North America, Europe, Asia-Pacific (APAC), ROW (Rest of the World) and regional market further sub-segmented by countries.
The report deals with all the driving factors, opportunities, and challenges with respect to the global Bot Services Market, which are helpful in identifying trends and key success factors for the industry. Impact analysis of the market dynamics with factors currently driving and restraining the growth of the market, along with their impact in the short, medium, and long term landscapes. The report also includes qualitative analysis on the market, by incorporating complete analysis of industry value chain, funding and investments, Porter’s analysis and PEST (Political, Economic, Social & Technological factor) analysis of the market. The report profiles all major companies active in this field. This report provides the competitive landscape of the key players, which covers all key growth strategies. Moreover, the report formulates the entire value chain of the market, along with industry trends of sports analytics with emphasis on market timelines & technology roadmaps, market and product life cycle analysis.
Major players in Bot Services Market include Microsoft, IBM, Facebook, Google, Amazon Web Services, Nuance Communications, Aspect Software, Inbenta Technologies, Creative Virtual, IPsoft, 24/7 Customer, CogniCor Technologies, Astute Solutions, Gupshup, Next IT Corp., Koreai, Rasa Technologies GmbH, Pypestream, Avaamo, Pandorabots, LogMeIn, Artificial Solutions, Botego, Chatfuel, Webio and Do You Dream Up among others.
The objective of this study is to identify the market opportunities and estimate market size by segments and countries for last few years and to forecast the market revenues to the next five years. The report incorporates both the qualitative and quantitative aspects of the industry with respect to each of the regions and countries involved in the study.
Market Analysis and Insights: Bot Services Market Analysis & Insights
Market Scope and Market Size
The key deliverables of this report are market statistics with detailed classifications and splits by revenue. Bot Services Market revenues segmented by service, deployment channel, mode, product type, vertical and region. Players, stakeholders, and other participants in the global Bot Services Market will be able to gain a strong position as this report will surely benefit their marketing strategies. The market analysis focuses on revenue and forecast by region/countries and by application in terms of revenue and forecast for the period 2016-2027.Detailed competitive landscape with identification of the key players with respect to each type of market, in-depth market share analysis with individual revenue, market shares, and company rankings.
Report further studies the market development status and future and Bot Services Market trend across the world. Also, it splits Bot Services Market segmentation by service, deployment channel, mode, product type, vertical and region to deep dive research and reveals market profile and prospects.
Major Classifications are as follows:
By Deployment Channel
- Contact Center and Customer Service
- Social Media
- Mobile Applications
- Text and Rich Media
By Product Type
- Voice Assistant
- Chat Bots
- Retail and eCommerce
- Media and Entertainment
- Travel and Hospitality
- Real Estate
- Others (utilities, recruitment portals and automotive)
- North America
- Rest of Europe
- Asia-Pacific (APAC)
- Rest of APAC
- Rest of the World (RoW)
- Middle East
- South America
Reason to purchase this Report:
- Determine prospective investment areas based on a detailed trend analysis of the global Bot Services Market over the next years.
- Gain an in-depth understanding of the underlying factors driving demand for different and Bot Services Market segments in the top spending countries across the world and identify the opportunities offered by each of them.
- Strengthen your understanding of the market in terms of demand drivers, industry trends, and the latest technological developments, among others.
- Identify the major channels that are driving the global Bot Services Market, providing a clear picture of future opportunities that can be tapped, resulting in revenue expansion.
- Channelize resources by focusing on the ongoing programs that are being undertaken by the different countries within the global Bot Services Market.
- Make correct business decisions based on a thorough analysis of the total competitive landscape of the sector with detailed profiles of the top Bot Services Market providers around the world which include information about their products, alliances, recent contract wins and financial analysis wherever available.
Table of Contents:
1. EXECUTIVE SUMMARY
2.1. Key Takeaways
2.2. Report Description
2.3. Market Scope & Definition
2.5. Research Methodology
2.5.1. Market Size
2.5.2. Key Data Points From Primary Sources
2.5.3. Key Data Points From Secondary Sources
2.5.4. List Of Primary Sources
2.5.5. List Of Secondary Sources
3. MARKET OVERVIEW
3.1. Industry Segmentation
3.2. Market Trends Analysis
3.3. Major Funding & Investments
3.4. Market Dynamics
3.5. Value Chain Analysis
3.6. Pricing Analysis
4. IMPACT OF COVID-19 ON BOT SERVICES MARKET
4.1. Impact Of Covid-19 On Bot Services Market, By Service
4.2. Impact Of Covid-19 On Bot Services Market, By Deployment Channel
4.3. Impact Of Covid-19 On Bot Services Market, By Mode
4.4. Impact Of Covid-19 On Bot Services Market, By Product Type
4.5. Impact Of Covid-19 On Bot Services Market, By Vertical
4.6. Impact of Covid-19 On Bot Services Market, By Region
5. BOT SERVICES MARKET, BY SERVICE
6. BOT SERVICES MARKET, BY DEPLOYMENT CHANNEL
6.3. Contact Center and Customer Service
6.4. Social Media
6.5. Mobile Applications
7. BOT SERVICES MARKET, BY MODE
7.4. Text and Rich Media
8. BOT SERVICES MARKET, BY PRODUCT TYPE
8.2. Voice Assistant
8.3. Chat Bots
9. BOT SERVICES MARKET, BY VERTICAL
9.3. Retail and eCommerce
9.5. Media and Entertainment
9.9. Travel and Hospitality
9.10. Real Estate
9.11. Others (utilities, recruitment portals and automotive)
10. BY GEOGRAPHY
10.2. North America
10.3.4. Rest of Europe
10.4. Asia Pacific
10.4.4. Rest Of Asia Pacific
10.5. Rest of the World
10.5.1. Middle East
10.5.3. Latin America
11. COMPETITIVE ANALYSIS
11.2. Top Companies Ranking
11.3. Market Share Analysis
11.4. Recent Developments
11.4.1. New Product Launch
11.4.2. Mergers & Acquisitions
11.4.3. Collaborations, Partnerships & Agreements
11.4.4. Rewards & Recognition
12. COMPANY PROFILES
12.5. Amazon Web Services
12.6. Nuance Communications
12.7. Aspect Software
12.8. Inbenta Technologies
12.9. Creative Virtual
12.11. 24/7 Customer
12.12. CogniCor Technologies
12.13. Astute Solutions
12.15. Next IT Corp.
12.17. Rasa Technologies GmbH
12.22. Artificial Solutions
12.26. Do You Dream Up