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Bot Services Market
Bot Services Market By Vertical (BFSI, Retail & eCommerce), Service Type (Platform & Framework), Mode of Channel (Social Media, Website), Interaction Type, Business Function (Sales & Marketing, IT, HR) - Partner & Customer Ecosystem (Product Services, Proposition & Key Features) Competitive Index & Regional Footprints by MarketDigits - Forecast 2024-2032
Industry : Information Technology | Pages : 149 Pages | Published On : Mar 2024
According to a new market research report “Bot Services Market, By Service (Framework ,Platform), Deployment Channel (Websites, Contact Center and Customer Service, Social Media and Mobile Applications), Mode (Audio, Video, Text &Rich Media) Product Type, Vertical - Global Forecast to 2027” published by MarketDigits (www.marketdigits.com)
This report covers a sub-market in this field - the Bot Services Market by service in detail, segmenting the market as framework and platform. Deployment channel further sub segmented into websites, contact center and customer service, social media and mobile applications. The scope of the report covers market for bot service by mode which includes audio, video, text and rich media. Product Type segment is classified as voice assistant, chat bots and others. It provides in-sights on vertical that segregates into BFSI, retail and eCommerce, healthcare, media and entertainment, telecom, government, education, travel and hospitality, real estate and others (utilities, recruitment portals and automotive). Lastly, the Bot Services Market is segmented by geography across North America, Europe, Asia-Pacific (APAC), ROW (Rest of the World) and regional market further sub-segmented by countries.
Bot Services Market Size
| Report | Details |
|---|---|
| Market Size Value | US$ 2.1 billion in 2024 |
| Market Size Value | US$ 18 billion by 2032 |
| CAGR | 27.1% |
| Forecast Period | 2024-2032 |
| Base Year | 2023 |
| Historic Data | 2020 |
The report deals with all the driving factors, opportunities, and challenges with respect to the global Bot Services Market, which are helpful in identifying trends and key success factors for the industry. Impact analysis of the market dynamics with factors currently driving and restraining the growth of the market, along with their impact in the short, medium, and long term landscapes. The report also includes qualitative analysis on the market, by incorporating complete analysis of industry value chain, funding and investments, Porter’s analysis and PEST (Political, Economic, Social & Technological factor) analysis of the market. The report profiles all major companies active in this field. This report provides the competitive landscape of the key players, which covers all key growth strategies. Moreover, the report formulates the entire value chain of the market, along with industry trends of sports analytics with emphasis on market timelines & technology roadmaps, market and product life cycle analysis.
Major players in Bot Services Market include Microsoft, IBM, Facebook, Google, Amazon Web Services, Nuance Communications, Aspect Software, Inbenta Technologies, Creative Virtual, IPsoft, 24/7 Customer, CogniCor Technologies, Astute Solutions, Gupshup, Next IT Corp., Koreai, Rasa Technologies GmbH, Pypestream, Avaamo, Pandorabots, LogMeIn, Artificial Solutions, Botego, Chatfuel, Webio and Do You Dream Up among others.
The objective of this study is to identify the market opportunities and estimate market size by segments and countries for last few years and to forecast the market revenues to the next five years. The report incorporates both the qualitative and quantitative aspects of the industry with respect to each of the regions and countries involved in the study.
Market Analysis and Insights: Bot Services Market Analysis & Insights
Market Scope and Market Size
The key deliverables of this report are market statistics with detailed classifications and splits by revenue. Bot Services Market revenues segmented by service, deployment channel, mode, product type, vertical and region. Players, stakeholders, and other participants in the global Bot Services Market will be able to gain a strong position as this report will surely benefit their marketing strategies. The market analysis focuses on revenue and forecast by region/countries and by application in terms of revenue and forecast for the period 2016-2027.Detailed competitive landscape with identification of the key players with respect to each type of market, in-depth market share analysis with individual revenue, market shares, and company rankings.
Report further studies the market development status and future and Bot Services Market trend across the world. Also, it splits Bot Services Market segmentation by service, deployment channel, mode, product type, vertical and region to deep dive research and reveals market profile and prospects.
Major Classifications are as follows:
By Service
- Framework
- Platform
By Deployment Channel
- Websites
- Contact Center and Customer Service
- Social Media
- Mobile Applications
By Mode
- Audio
- Video
- Text and Rich Media
By Product Type
- Voice Assistant
- Chat Bots
- Others
By Vertical
- BFSI
- Retail and eCommerce
- Healthcare
- Media and Entertainment
- Telecom
- Government
- Education
- Travel and Hospitality
- Real Estate
- Others (utilities, recruitment portals and automotive)
By Region
- North America
- US
- Canada
- Europe
- UK
- Germany
- Franc
- Rest of Europe
- Asia-Pacific (APAC)
- China
- Japan
- India
- Rest of APAC
- Rest of the World (RoW)
- Middle East
- Africa
- South America
Reason to purchase this Report:
- Determine prospective investment areas based on a detailed trend analysis of the global Bot Services Market over the next years.
- Gain an in-depth understanding of the underlying factors driving demand for different and Bot Services Market segments in the top spending countries across the world and identify the opportunities offered by each of them.
- Strengthen your understanding of the market in terms of demand drivers, industry trends, and the latest technological developments, among others.
- Identify the major channels that are driving the global Bot Services Market, providing a clear picture of future opportunities that can be tapped, resulting in revenue expansion.
- Channelize resources by focusing on the ongoing programs that are being undertaken by the different countries within the global Bot Services Market.
- Make correct business decisions based on a thorough analysis of the total competitive landscape of the sector with detailed profiles of the top Bot Services Market providers around the world which include information about their products, alliances, recent contract wins and financial analysis wherever available.
Table of Contents:
1. EXECUTIVE SUMMARY 2. INTRODUCTION 2.1. Key Takeaways 2.2. Report Description 2.3. Market Scope & Definition 2.4. Stakeholders 2.5. Research Methodology 2.5.1. Market Size 2.5.2. Key Data Points From Primary Sources 2.5.3. Key Data Points From Secondary Sources 2.5.4. List Of Primary Sources 2.5.5. List Of Secondary Sources 3. MARKET OVERVIEW 3.1. Industry Segmentation 3.2. Market Trends Analysis 3.3. Major Funding & Investments 3.4. Market Dynamics 3.4.1. Drivers 3.4.2. Restraints 3.4.3. Opportunities 3.5. Value Chain Analysis 3.6. Pricing Analysis 4. IMPACT OF COVID-19 ON BOT SERVICES MARKET 4.1. Impact Of Covid-19 On Bot Services Market, By Service 4.2. Impact Of Covid-19 On Bot Services Market, By Deployment Channel 4.3. Impact Of Covid-19 On Bot Services Market, By Mode 4.4. Impact Of Covid-19 On Bot Services Market, By Product Type 4.5. Impact Of Covid-19 On Bot Services Market, By Vertical 4.6. Impact of Covid-19 On Bot Services Market, By Region 5. BOT SERVICES MARKET, BY SERVICE 5.1. Introduction 5.2. Framework 5.3. Platform 6. BOT SERVICES MARKET, BY DEPLOYMENT CHANNEL 6.1. Introduction 6.2. Websites 6.3. Contact Center and Customer Service 6.4. Social Media 6.5. Mobile Applications 7. BOT SERVICES MARKET, BY MODE 7.1. Introduction 7.2. Audio 7.3. Video 7.4. Text and Rich Media 8. BOT SERVICES MARKET, BY PRODUCT TYPE 8.1. Introduction 8.2. Voice Assistant 8.3. Chat Bots 8.4. Others 9. BOT SERVICES MARKET, BY VERTICAL 9.1. Introduction 9.2. BFSI 9.3. Retail and eCommerce 9.4. Healthcare 9.5. Media and Entertainment 9.6. Telecom 9.7. Government 9.8. Education 9.9. Travel and Hospitality 9.10. Real Estate 9.11. Others (utilities, recruitment portals and automotive) 10. BY GEOGRAPHY 10.1. Introduction 10.2. North America 10.2.1. U.S. 10.2.2. Canada 10.3. Europe 10.3.1. Germany 10.3.2. U.K. 10.3.3. France 10.3.4. Rest of Europe 10.4. Asia Pacific 10.4.1. China 10.4.2. Japan 10.4.3. India 10.4.4. Rest Of Asia Pacific 10.5. Rest of the World 10.5.1. Middle East 10.5.2. Africa 10.5.3. Latin America 11. COMPETITIVE ANALYSIS 11.1. Introduction 11.2. Top Companies Ranking 11.3. Market Share Analysis 11.4. Recent Developments 11.4.1. New Product Launch 11.4.2. Mergers & Acquisitions 11.4.3. Collaborations, Partnerships & Agreements 11.4.4. Rewards & Recognition 12. COMPANY PROFILES 12.1. Microsoft 12.2. IBM 12.3. Facebook 12.4. Google 12.5. Amazon Web Services 12.6. Nuance Communications 12.7. Aspect Software 12.8. Inbenta Technologies 12.9. Creative Virtual 12.10. IPsoft 12.11. 24/7 Customer 12.12. CogniCor Technologies 12.13. Astute Solutions 12.14. Gupshup 12.15. Next IT Corp. 12.16. Kore.ai 12.17. Rasa Technologies GmbH 12.18. Pypestream 12.19. Avaamo 12.20. Pandorabots 12.21. LogMeIn 12.22. Artificial Solutions 12.23. Botego 12.24. Chatfuel 12.25. Webio 12.26. Do You Dream Up
TOC
Table and Figures
Methodology:
At MarketDigits, we take immense pride in our 360° Research Methodology, which serves as the cornerstone of our research process. It represents a rigorous and comprehensive approach that goes beyond traditional methods to provide a holistic understanding of industry dynamics.
This methodology is built upon the integration of all seven research methodologies developed by MarketDigits, a renowned global research and consulting firm. By leveraging the collective strength of these methodologies, we are able to deliver a 360° view of the challenges, trends, and issues impacting your industry.
The first step of our 360° Research Methodology™ involves conducting extensive primary research, which involves gathering first-hand information through interviews, surveys, and interactions with industry experts, key stakeholders, and market participants. This approach enables us to gather valuable insights and perspectives directly from the source.
Secondary research is another crucial component of our methodology. It involves a deep dive into various data sources, including industry reports, market databases, scholarly articles, and regulatory documents. This helps us gather a wide range of information, validate findings, and provide a comprehensive understanding of the industry landscape.
Furthermore, our methodology incorporates technology-based research techniques, such as data mining, text analytics, and predictive modelling, to uncover hidden patterns, correlations, and trends within the data. This data-driven approach enhances the accuracy and reliability of our analysis, enabling us to make informed and actionable recommendations.
In addition, our analysts bring their industry expertise and domain knowledge to bear on the research process. Their deep understanding of market dynamics, emerging trends, and future prospects allows for insightful interpretation of the data and identification of strategic opportunities.
To ensure the highest level of quality and reliability, our research process undergoes rigorous validation and verification. This includes cross-referencing and triangulation of data from multiple sources, as well as peer reviews and expert consultations.
The result of our 360° Research Methodology is a comprehensive and robust research report that empowers you to make well-informed business decisions. It provides a panoramic view of the industry landscape, helping you navigate challenges, seize opportunities, and stay ahead of the competition.
In summary, our 360° Research Methodology is designed to provide you with a deep understanding of your industry by integrating various research techniques, industry expertise, and data-driven analysis. It ensures that every business decision you make is based on a well-triangulated and comprehensive research experience.
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Covered Key Topics
Growth Opportunities
Market Growth Drivers
Leading Market Players
Company Market Share
Market Size and Growth Rate
Market Trend and Technological
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